Cafe isn't as welcoming as on previous visits. Needed a magnifying glass to see caeser salad. Broken booth seats and unfriendly waiter. I'd go somewhere else in the mall before I go back here.
Sales associate was very helpful. Went out if his way to make sure I had exactly what I wanted.
Had an early dinner at the Cafe. This is a great place to enjoy a light meal and gave a glass of wine. It is quiet (at least when I've been there) and they have wonderful salads and sandwiches. Their hummus appetizer is delicious. You can purchase wine by the glass.
If I could give no stars I would. I ordered Canada Goose Parker jacket which I paid to be over nighted to me. I placed the order early yesterday morning and I haven't received my jacket today. I called and spoke to a supervisor and I was told that there was nothing that he can do because the order was already processed with USPS, when it was supposed to be shipped through UPS. For the amount of money I payed for the jacket as well as shipping I'd expect to receive my order in the proper time frame. I was misled on the fact that I would have received it the next day. I have to wait to speak to a manager because no one was in to handle the situation. Poor customer service, misled, and I don't think I will be doing business with Nordstrom anymore as this is not the first time I've had an issue. I;ve never had an issue with any other company especially when I need the coat to go on a trip. I'm very displeased with the service I was provided.
Most awesome Store in the mall. Outstanding customer service sets them apart from other stores. Often will price match other stores
Nordstrom South Shore Plaza is a US Department Store based in Braintree, Massachusetts. Nordstrom South Shore Plaza is located at 250 Granite St, Braintree, MA 02184, USA.
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