We stopped in here when our Thule bike rack broke on the middle of Rt 3. All we needed was a simple screw and bolt to fix the poorly designed part that had failed, but making the repair required trying out different sized screws and the use of tools, and it all had to be done outside on our car. The very friendly and eager to help high-school aged employee who assisted us let us take multiple parts outside and lent us the use of the store's tools so that we could see what we needed to make the repair before we made any purchases. In the end the sum total of the parts we bought was less than a dollar, but that friendly and trusting employee saved our trip from a potential nightmare. If we lived locally then their excellent service would have earned them lifetime customers, but unfortunately the best we can do in return is post this review and hope that others will patronize this good old fashioned friendly hardware store.
Greatest hardware store I have ever shopped at. Staff was extremely patient knowledgeable and helpful. I would recommend Richmond hardware to anyone.
staff very helpful,friendly and have a little of everything!
Excellent customer service, great paint dept. Knowledgeable staff.
Wonderful prices and attentive staff. Very helpful for working out what you need for your project
Richmond True Value Hardware is a US Hardware Store based in Braintree, Massachusetts. Richmond True Value Hardware is located at 899 Washington St, Braintree, MA 02184, USA.
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